Support and
Managing Services
PCs Support, High availability, Managed services, storage and backups, Cloud Services and Office 365 Provider.
Availability is a service that guarantees that authorized users have access to information and other associated information assets in the place, time and form in which it is required.
Advice and support for PCs
We offer a support policy tailored to your company, Keep your equipment up to date and in optimal conditions with our service of:
- Preventive and Corrective Maintenance.
- Information backup.
- Replacement of parts and components of Computer Equipment.
- Diagnosis and Optimization.
- Operating System Update.
- Virus, spyware, adware, hacking, phishing cleaning
All under our controls and standards of Technology Management.
High availability, storage and backup strategies.
A secure system must keep the information available to users.
The system, both hardware and software, must keep running efficiently and be able to recover quickly in case of failure.
For that, we design strategies based on the best practices of DRP (Disaster Recover Plan), as Alarms and Monitoring and / or environment replication, as well as reactive strategies, such as a personalized backup scheme, redundancy and fail-over.
- Redundancy and fail-over strategy.
- Backup Tools: Netbackup, HP DataProtector , EMC Networker.
- Replication.
- Alarms and Monitoring.
Data Protector, Netbackup, EMC Networker, site24x7, Cloud Services they are part of the tools that support us to complete the strategy of Business Continuity Plan.